Terms & Refunds

Refunds, up front

This applies to digital products — the masterclass, courses, ebooks and templates. Custom build projects and class bookings work differently, and both are covered further down.

Who you are dealing with

Inovision Studios LLC, 445 S Livernois Rd, Suite 333, Rochester Hills, MI 48307, United States. "We" and "us" mean that company. "You" means the person or business buying from us.

Custom build projects

How payment runs

Projects are split into milestones. A deposit reserves your place in the schedule, and the remaining payments are tied to agreed stages. Hosting and ongoing support are billed monthly after launch.

What you own

You do. Once the project is paid in full, the final approved design files, production code and project assets are transferred to your business. No lock-in. Until the project is paid in full, that work remains ours.

Third-party parts — fonts, stock images, libraries, hosting and similar — stay under their own licences, which we will name on request.

What we need from you

Content, feedback and approvals at the agreed points. Fixed timelines assume those arrive; if they stall, the date moves. You confirm you have the right to use any logo, photo, text or other material you give us.

Cancelling a project

Either of us can stop a project in writing. You pay for the work completed and accepted up to that point; the deposit covers the schedule already reserved and is not returned once work has started.

Digital products

Access is personal to the buyer. You may use what you buy for your own work, including commercial work. You may not resell it, share your access, or republish the material as your own.

Delivery is by email to the address given at checkout. If it does not arrive, tell us and we will resend it — the same link, to the same address.

What a refund actually does

A refund ends access. Your download links stop working, your licence key stops verifying, and any course access closes. That is the trade for the money coming back, and it happens automatically.

Classes

Booking a seat places a hold on your card rather than an immediate charge. Attend and the hold is released. Miss the class without telling us and the hold is taken, because the seat was held for you and someone else could not have it.

Tell us before the class and we will move or release your seat.

Payments

Payments are processed by Stripe. Your card details go to Stripe directly and are never stored on our servers. Prices are in US dollars. Any tax due is your responsibility unless we have agreed otherwise in writing.

If something looks wrong on an invoice or a charge, email us before raising a chargeback. It is faster, and we would rather fix it.

Our work on this site

The design, code, text and images on inovisionstudios.com are ours or used with permission, except where a third-party licence applies. Portfolio pieces remain the property of their respective owners and are shown as examples of work, not as a claim over anyone's brand.

Fair use of the site

Do not attempt to break into, overload or scrape this site or our admin systems, and do not use our forms to send unlawful or abusive material. We may refuse service if that happens.

Limits

We do what we say we will and we stand behind our work. What we cannot promise is that a website will produce a particular business result — rankings, traffic or revenue depend on far more than the build. Except where the law does not allow it to be limited, our liability is capped at what you paid us for the work in question.

Governing law

These terms are governed by the laws of the State of Michigan, United States.

Changes and contact

If these terms change we update this page and move the date at the top. Changes are not applied backwards to work already agreed.

See also our Privacy Policy.